Privacy policy.

Last Updated: 20/08/24

1. Introduction

Welcome to Voltec Pty Ltd ("we", "our", or "us"). Your privacy is of utmost importance to us, and we are committed to protecting the personal information you share with us in accordance with the Australian Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services ("Services"), including any health-related data you may provide.

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of our Services immediately.

2. Information We Collect

We may collect the following types of information from you:

2.1 Personal Information

  • Identity Data: Includes your name, date of birth, gender, and other identifiers.

  • Contact Data: Includes your email address, phone number, postal address, and other contact details.

  • Financial Data: Includes payment details such as credit card numbers, billing information, and transaction history.

2.2 Health Information

  • Health Data: Includes any information related to your physical or mental health, medical history, and other health-related details that you provide to us. This may also include data collected through our Services, such as fitness tracking, dietary habits, or other wellness-related metrics.

2.3 Technical and Usage Data

  • Usage Data: Includes information about how you use our Services, such as your IP address, browser type, device information, and browsing history.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data on your interactions with our Services. This information helps us improve your user experience and deliver personalized content.

3. How We Use Your Information

We may use the information we collect from you for the following purposes:

3.1 To Provide and Improve Our Services

  • To operate, maintain, and enhance our Services, including processing your transactions, managing your account, and providing customer support.

  • To personalize your experience and tailor the content and features you see based on your preferences and usage patterns.

3.2 For Health and Wellness Purposes

  • To analyze and provide insights into your health data, fitness levels, and wellness metrics, enabling us to offer customized recommendations and support.

  • To help you track your health goals, monitor progress, and engage in community-based wellness activities.

3.3 Communication

  • To send you updates, newsletters, and promotional materials that may be of interest to you, provided you have opted in to receive such communications.

  • To respond to your inquiries, troubleshoot issues, and provide you with information related to our Services.

3.4 Compliance and Legal Obligations

  • To comply with applicable laws, regulations, and legal processes.

  • To enforce our terms and conditions, protect our rights, and respond to legal requests or claims.

4. Disclosure of Your Information

We may disclose your personal information under the following circumstances:

4.1 Service Providers

  • We may share your information with third-party service providers who assist us in delivering our Services, including data storage, payment processing, analytics, and customer support. These service providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide their services.

4.2 Health and Wellness Partners

  • With your explicit consent, we may share your health data with healthcare providers, fitness professionals, or wellness partners who collaborate with us to enhance your user experience. This information will be shared strictly for the purpose of improving your health outcomes and providing relevant services.

4.3 Legal Requirements

  • We may disclose your personal information if required by law or in response to a valid legal process, such as a subpoena, court order, or government request.

4.4 Business Transfers

  • In the event of a merger, acquisition, sale of assets, or other business transfer, we may transfer your personal information as part of the transaction. We will notify you of any such transfer and any choices you may have regarding your information.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes implementing physical, electronic, and administrative safeguards. However, please be aware that no security measures are foolproof, and we cannot guarantee the absolute security of your data.

6. Health Data Handling and No Liability

You acknowledge that by providing health-related data to us, you do so at your own risk. We take all reasonable precautions to protect your health data; however, we cannot and do not guarantee its absolute security.

6.1 No Liability To the fullest extent permitted by law, we disclaim all liability for any loss, damage, or harm arising from the collection, use, or disclosure of your personal or health-related information, including but not limited to unauthorized access, misuse, or loss of data. You agree to waive any and all claims against us relating to the security, handling, or disclosure of your health data or any other personal information you provide to us.

6.2 Assumption of Risk By using our Services and providing your health data, you acknowledge and accept the inherent risks associated with electronic data transmission and storage. You agree that you will not hold us responsible for any data breaches, security incidents, or other events that may compromise your personal or health-related information.

7. Your Rights

Under the Privacy Act, you have certain rights regarding your personal information, including:

7.1 Access

  • You have the right to request access to the personal information we hold about you. We will respond to such requests in accordance with the Privacy Act.

7.2 Correction

  • You have the right to request that we correct any inaccuracies in your personal information. If you believe that any of your information is incorrect or incomplete, please contact us, and we will promptly update it.

7.3 Deletion

  • You have the right to request the deletion of your personal information, subject to certain legal and contractual obligations that may require us to retain specific data.

7.4 Opt-Out

  • You have the right to opt out of receiving marketing communications from us. You can do so by following the unsubscribe instructions in any promotional emails we send you or by contacting us directly.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those in your home country. We take appropriate safeguards to ensure that your data is protected in accordance with this Privacy Policy.

9. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.

10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will become effective when we post the updated policy on our website. Your continued use of our Services after any changes indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Voltec Pty Ltd

63 Dooring St, Dickson, 2602, ACT, Australia

sherbaz.hashmi@gmail.com

0432053414